TextPost Privacy Policy
Effective October 7, 2026
1. Who we are
TextPost is run by Leadamp AI LLC, a Pennsylvania limited liability company doing business as "TextPost." In this policy, "we," "us" and "our" mean TextPost. "You" means anyone who visits textpost.ai, uses our free tools, texts us, or buys our service.
TextPost helps business owners get seen online. Most of them are home-service contractors. You text a job photo and a few words to a TextPost number. Our AI agent, Hank, writes captions and publishes the post to the accounts you've connected.
This policy explains what information we collect, how we use it, who we share it with, how long we keep it, and what choices you have. Our Terms also apply when you use textpost.ai or our service.
TextPost is for business owners in the United States.
2. Information we collect
We collect information from a few places.
When you use the Top 10 scanner (the "Visibility Score"):
- The trade, business name and/or ZIP code you type in.
- Your IP address. We use a one-way hash of it to limit how often the scanner can be used.
- Public information about the businesses in your search. We look it up through Google's Places API. We read the businesses' public websites, including their sitemaps and any links to Facebook and Instagram. We may read the dates of public Instagram business-account posts through Meta's API. We also ask AI assistants that use live web search which businesses they recommend.
When you unlock your full breakdown:
- Your mobile number and, if you choose to give it, your first name.
- A record of your consent: the exact wording shown next to the checkbox, the time you checked it, and your IP address.
- A one-way hash of your phone number, which we use to limit repeat requests.
When you text us:
- Your phone number.
- The messages, photos and words you send to any TextPost number, including Hank's number, (610) 964-2018.
- Your replies, such as STOP, START, HELP or REMOVE.
When you're a customer:
- Your name, business details, email address and phone number.
- Billing details. Our payment processor, Stripe, handles your card. We don't store full card numbers.
- Login and connection tokens for the accounts you connect. These can include Google Business Profile, Facebook, Instagram, TikTok, LinkedIn, YouTube, Pinterest, Apple Business (Apple Maps), Bing Places and your website or blog. We store these tokens so we can post for you.
- Your posts, including the photos and words you send, the captions, and your approvals.
- Performance data from your connected accounts. Examples are Google Business Profile views, call-button taps, direction requests and website clicks, plus stats on your social posts.
- Information handled by any optional add-ons you use. Add-ons may include a website, an AI receptionist, missed-call text-back and review-request tools. For example, the AI receptionist answers calls, and those calls may be recorded, with a disclosure. Missed-call text-back and review-request tools use the phone numbers and messages involved.
When you visit textpost.ai:
- Basic site usage data, collected through cookies or similar technologies.
- Which link or ad brought you to our pages (for example, the campaign name in the link), the page you visited, and a one-way hash of your IP address. We use this to see which of our ads and links work. It isn't used to identify you.
- When you open a preview page we made for your business, the fact that it was opened, the tag on the link that brought you there (for example, an email or a letter), and a one-way hash of your IP address. A TextPost team member may follow up with the business about it. If the page has a video, we also count whether it was played and watched to the end, with the same one-way hash of your IP address.
3. How we use information
We use information to:
- Run the scanner and show you a Top 10 list and a 0-100 Visibility Score.
- Text you your free "Watch This" preview page and score, and reply to texts you send us.
- Build preview pages from one public photo of a business's work, from its Google listing or its own website, or from a photo you text to Hank.
- Follow up on your request. A TextPost team member may call the business about it, and we add you to our customer relationship management system (CRM), GoHighLevel.
- Send occasional tips and offers by text if you agreed to receive them.
- Provide our service to customers. That means writing captions, picking photos, publishing posts to connected accounts, holding posts for your OK if you turn on approval mode, running your Command Center, and sending weekly reports, alerts and account messages.
- Run any optional add-ons you sign up for.
- Bill customers and handle cancellations and refunds.
- Answer support questions.
- Keep records of consent and opt-outs.
- Prevent abuse, including by limiting how often our tools can be used.
- Keep our service working, fix problems and make it better.
- Follow the law, enforce our Terms, and protect our rights and the rights and safety of others.
We use AI providers, such as Anthropic, to write captions and pick photos. To do that work, the photos and words you send us and public business information may be sent to those providers.
4. Text messaging
We text from (610) 964-2018 (Hank, for demos and the scanner) and (610) 870-4277 (our customer line). We may add numbers.
When you unlock your full breakdown, you check a box next to this wording:
"Text me my free page. By checking the box, you agree that TextPost may text you at this number, including your page and occasional tips and offers, using automated technology. Consent isn't a condition of purchase. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Terms · Privacy"
We record the exact text you saw, the time and your IP address.
Messages we may send:
- Your free page and score.
- Replies to texts you send us.
- Occasional tips and offers, only if you checked the box or otherwise agreed to get them.
- For customers: post approvals, weekly reports, alerts and account messages.
Message frequency varies. Message and data rates may apply. Consent isn't a condition of purchase.
Your texting choices:
- Reply STOP to opt out. STOP ALL, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE and OPT OUT also work, and so does any other clear request to stop. We'll send one text confirming that you've opted out.
- Reply START to subscribe again.
- Reply HELP for help. You can also reach us at support@textpost.ai or (610) 890-5700.
Carriers aren't liable for delayed or undelivered messages.
5. Who we share information with
We don't sell personal information.
We share information only in these ways:
- Service providers. These companies help us run TextPost, and we share information with them so they can do that work for us. The types are:
- hosting and storage (Vercel)
- CRM and text messaging (GoHighLevel and its carriers)
- AI providers that write captions and pick photos (such as Anthropic)
- Google APIs (Places, plus Business Profile once you connect it)
- Meta APIs
- social posting partners that help us publish to platforms
- payment processing (Stripe)
- Scanner lookups. To run a scan, we send what you typed to Google and to AI assistants with live web search, and we read public Instagram business-account post dates through Meta's API.
- Platforms you connect. When we post for you, your post goes to the platforms you connected. Once a post is published, it's public on that platform, and that platform's own terms and privacy policy apply.
- At your direction or with your consent.
- Legal reasons. We may share information when the law requires it, such as to respond to a subpoena or court order. We may also share it to protect our rights, our users or the public, or to prevent fraud or abuse.
- Business transfers. If TextPost is involved in a merger, acquisition, financing, or sale of all or part of its business, information may be transferred as part of that deal, except text-messaging opt-in data and consent, which we never share. This policy will still protect any information that's transferred.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Information from Google
TextPost's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Scan records include business data from Google's Places API. We delete them about 2 hours after the scan. We may keep Google place IDs.
The scanner uses Google Maps Platform. Google's Privacy Policy (policies.google.com/privacy) applies to that content.
If you connect your Google Business Profile, we use the information we get from it to post for you and to show your performance in your Command Center.
7. Public business information and preview pages
The scanner and preview pages use public information about businesses.
The Visibility Score is an estimate. It's based on public data at the time of the scan and can change. It isn't a guarantee. It isn't made by Google, Meta or any AI company, and we aren't affiliated with them.
A preview page is built from one public photo of the business's work, or from a photo someone texts to Hank. We look first at the photos the business posted on its Google listing, then at the images on its own public website, and last at photos customers posted on its Google listing, which the page credits to the customer. Preview pages:
- are private and not indexed by search engines
- are clearly labeled as previews
- never cause anything to be posted anywhere unless the business signs up
- expire after 90 days, or sooner if someone asks us to remove them
When someone builds a preview from a business's website or name, we may contact that business about the preview at the phone number or email address on its public Google listing, and the business can ask us to stop, or to take the page down, at takedown@textpost.ai.
To remove a preview page or ask about what we show about your business, email takedown@textpost.ai or reply REMOVE to Hank's text.
8. How long we keep information
- Scan records: about 2 hours after the scan. We may keep Google place IDs.
- Consent records: as long as we need them to show you agreed, and at least four years. We also keep records of opt-outs so we can honor them.
- Preview pages: up to 90 days, or until removed on request.
- Customer data: while your account is active. After you cancel, we delete it or remove anything that identifies you within a reasonable time, unless the law requires us to keep it.
- Other information, such as texts, CRM records and site usage data: as long as we reasonably need it for the purposes in this policy, or until you ask us to delete it, unless the law requires us to keep it. This doesn't include consent and opt-out records, which we keep as described above.
9. Security
We take reasonable steps to protect information. For example:
- We use one-way hashes of IP addresses and phone numbers to limit how often our tools can be used.
- Our payment processor handles card details, so we don't store full card numbers.
No system is perfectly secure, so we can't guarantee the security of your information. If you think your account has been compromised, contact us right away.
10. Your choices and rights
- Texts: reply STOP at any time to opt out, START to subscribe again, or HELP for help.
- Access, correction and deletion: email support@textpost.ai to ask for a copy of your information, to fix it, or to delete it. We may need to confirm who you are first. We may keep some information when the law requires it or when we need it to show you gave consent.
- Preview pages: email takedown@textpost.ai or reply REMOVE to Hank's text.
- Connected accounts: you can ask us to disconnect an account. Many platforms also let you remove TextPost's access in their own settings. If you do, we won't be able to post to that account.
- Cookies: you can set your browser to block or delete cookies. Some parts of textpost.ai may not work as well if you do. textpost.ai doesn't currently respond to browser Do Not Track signals.
- Canceling: customers can cancel anytime by texting or emailing support.
If the law where you live gives you other privacy rights, contact us and we'll respond as that law requires.
11. Children
TextPost isn't for anyone under 18. We don't knowingly collect personal information from anyone under 18. If we learn that we have, we'll delete it. If you think a child has given us information, contact us at support@textpost.ai.
12. Changes to this policy
We may update this policy from time to time. When we do, we'll post the new version on textpost.ai and change the effective date at the top. If we make significant changes, we'll take reasonable steps to let customers know, for example by email or text. If a change affects how we use information from your Google account or what we text you about, we'll ask for your OK first. Otherwise, if you keep using textpost.ai or our service after an update takes effect, the updated policy applies.
13. Contact us
Leadamp AI LLC, doing business as TextPost
- Email: support@textpost.ai
- Phone: (610) 890-5700
- Takedown requests: takedown@textpost.ai, or reply REMOVE to Hank's text
- Website: textpost.ai
- Terms: textpost.ai/terms.html